PTE Centers Open - Health and Safety Measures for Covid-19

PTE Centers Open – Health and Safety Measures for Covid-19

Before your appointment

  • If you are unwell or exhibiting symptoms such as fever and/or respiratory difficulties, it is important that you do not attend your testing appointment and cancel or reschedule it in advance 
  • Check your Government’s official advice if you think you may be subject to travel restrictions. We recommend you do this before booking or traveling for a test 
  • If you think your test center location may be closed or at risk of closing please actively monitor your email account as you should automatically be sent a cancellation notice in advance. 

Attending your appointment – Health & Safety

  • You must wear a face mask at all times during your test appointment
  • Wash your hands or utilize hand sanitizer upon arrival at the test center 
  • Please cover your nose and mouth in case of sneezing or coughing 
  • You will be asked to acknowledge that you have not been in contact with any affected persons and that you are not exhibiting any symptoms 
  • Some test centers may require candidates to provide a temperature check upon arrival 
  • You will be allowed to wear disposable gloves during the test. However, these gloves will be examined both before and after the test. 

Cancellation and Rescheduling of Appointments

  • Where Pearson suspends a test center, test takers with appointments scheduled during the period of suspension will be sent a cancellation notice by email 
  • Test takers who paid by credit or debit card will be automatically refunded their test fee  
  • Test takers who booked using a voucher will be able to book an alternative appointment using the same code when appointments are available. 
  • Check the update for candidates on rescheduling of appointments here.


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COVID 19 information for pte academic test takers and institutions. As PTE Centers Open around the world, candidates need to follow the above-mentioned safety measures to ensure compliance.

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